• Apex Hotels Corporate & Social Responsibility

    Our environment. Our responsibility

    Apex Hotels is committed to our focus on green initiatives and green policies by monitoring and reducing consumption levels, converting environmental efforts into cost-reduction and revenue generating opportunities whilst promoting the Apex corporate and social responsibilities mandate contained below. Our CSR policy is supported by all employees who will assist in identifying and implementing eco-friendly policies.

    Apex Hotels' corporate responsibility policy sets out the principle and standards for the company. All staff at each of our hotels is required to comply with the policy.

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    Accessibility for all

    Apex Hotels understands that every guest has different needs and we aim to make our hotel facilities available and accessible to all of our guests equally. In rare instances where this is not possible we will endeavour to offer a range of facilities for guests with a perspective on disability including:

    • Designated car parking, accessible entrance, WC, accessible bedrooms.
    • Induction loops can be arranged with advanced requests.
    • Assistance Dogs welcome.

    Community support

    Apex Hotels is supportive of local community projects in each hotel’s region and assistance to local charities. Each request is given due consideration. We also operate environmental impact programmes for each hotel.

    All activities, donations and sponsorships raised by guests, suppliers and staff will contribute to the Company's objective of supporting local charities. Each hotel has a nominated charity which staff support through a number of activities and this is reviewed annually by relevant charity committees.


    Environmental Policy

    Overview of the Strategy and Action Plan

    In 2006 Apex Hotels reviewed each area of their environmental policy. The main focus in 2008 was on reducing consumption and improving efficiency in our Energy and Waste Management processes. The strategy was to investigate and implement new technology or practices to reduce levels and to agree ongoing best practice and improvement in its overall environmental impact.

    The current aim is still a strong focus to work towards continuous improvement in environmental management and performance by employees and to encourage support from all stakeholders.

    Approach to the environment is guided by a number of principles with which all hotels are required to comply.

    Principles

    The Environment Policy is everyone’s responsibility from kitchen porter to Executive team, and sets out the responsibility for environmental performance and develops and maintains an adequate system of management, measurement and improvements.

    • All actions comply with relevant regulations.
    • Business is conducted with due regard to the environment, its habitats and biodiversity.
    • The business operations are regularly assessed for compliance with policy, performance and achievement of targets.
    • Environment considerations are taken into account in all major business decisions.
    • Employees are encouraged to work in an environmentally responsible manner.
    • Suppliers are encouraged to operate in an environmentally responsible manner and such encouragement is made a condition of any supply.
    • Where appropriate, encourage support from customers by providing them with products and services that are environmentally responsible in use.
    • Customers are made aware of all environmental policies in the specific areas where they are in direct contact.
    • The company will report regularly on its environmental performance. This can be requested by contacting environment@apexhotels.co.uk.

    Standards Management

    The Commercial Director is responsible for the overall environmental performance, which is reported to the Apex Board of Directors.

    Develop and thereafter maintain an adequately documented environmental recording and reporting system.

    Ensure that the implications for the environment are taken into consideration in all major business decisions.

    When tendering for new suppliers, their green and CSR credentials will be assessed before awarding business.

    Develop and thereafter maintain a record of formal written comments concerning environmental performance and set targets for their reduction.

    Assess the business regularly for compliance with this policy.

    Greenhouse Gases

    Reduce the use of energy through awareness programmes and through designing efficiency into new buildings, equipment, travel and transport and other working practices.

    Review targets for the reduction of energy consumption. Monitor, report and update.

    Minimise Carbon Footprint

    Apex Hotels have the facility for customers to offset their carbon footprint from flights, weddings, conferences and events. We work with Climate Care who will offset carbon emissions on our behalf through a variety of their projects. We offer this facility complimentary for bookings at Apex Hotels so every penny charged to offset carbon emissions will be passed directly on to Climate Care.

    Resources

    Reduce the use of water and materials through awareness programmes and through designing efficiency into new buildings, equipment and working practices.

    Set and meet targets for the reduction of utility consumption. Monitor, report and update this annually.

    Reduce, reuse or recycle solid waste where economically and environmentally sensible. When these options are not available, dispose of solid waste in the most environmentally responsible manner.

    Set targets for the reduction of waste produced. Monitor, report and update these annually.

    The following is a selection of initiatives that Apex adopt to help reduce, re-use and recycle:

    • Dual flush toilets to save water.
    • Energy efficient windows to improve thermal performance resulting in less of a requirement for heating in winter and air conditioning in summer.
    • Dedicated recycling unit.
    • Separate walk in showers to encourage guests to use the shower instead of the bath resulting in water saving.
    • Re-use of furniture and fittings after our refurbishments by donating to local charities and businesses.
    • Installation of low energy light bulbs.
    • Favour supplies derived from recycled materials or renewable resources.

    Daily actions

    On a day to day basis the teams in all Apex Hotels take the following actions in their contribution to helping the environment

    • Recycling of paper, plastic, cardboard, glass, mobile phones, waste cooking oil, toner cartridges and dry cleaning coat hangers.
    • Re-use towels on guest request.
    • Provide newspapers on request to avoid wastage and recycle any spares.
    • Daily monitor water/gas/electricity consumption to aid reducing consumption levels.
    • Bulk purchase of chemicals.
    • Chemical dosage dispensers.
    • Donate soap bars and toiletries to charity.
    • Compact waste so less collections required.
    • Encourage car share.
    • Encourage cycle to work and have provided cycle rack facilities plus discount on cycling goods with local retailers.
    • Encourage local transport and provide information on their facilities
    • Purchase recycled goods.
    • Provide environmental awareness and training as part of the new staff induction programme.
    • On going environmental and awareness training.
    • Have a dedicated environmental group driving forward new initiatives.
    • Use conference call phones between properties to minimise travel. If travel is absolutely necessary, rail is the preferred option where possible.
    • Sales team promote our environment policy and awards to clients.
    • Co-ordinate in advance staff taxi journeys and pick ups to minimise number of taxi journeys.

    Hazardous substances

    Reduce the use of hazardous or non-degradable chemicals. We will work with our supplier partners to encourage use of environmentally friendly soaps and detergents for laundering bed linen and towels. Where the use of such substances is unavoidable, train staff in their handling and disposal and take precautions to minimise the impact of spillage

    Reduce the use of ozone depleting substances in supplied packaging materials, refrigerants and fire suppression systems by specifying new equipment that is free of such materials and replacing existing systems as directed by legislation. Staff are COSHH trained.

    Working with our local communities

    Reduce as far as commercially practicable the level of harmful or nuisance emissions.

    Collect used cooking oil and recycle it through a licensed contractor.

    Carry on business in a responsible manner with due regard to the hotels' immediate environment, particularly at unsociable hours and in relation to noise, odour, lighting, litter, uncollected waste or deliveries and collections.

    Maintain building exteriors, outdoor equipment and grounds to create a positive visual impact within the hotels' community.

    Introduce contingency plans for major incidents to reduce their environmental impact.

    Local Support

    A selection of actions of ways in which we support our local environment, services and suppliers:

    • Provide information to guests on walks, wildlife and parks.
    • Provide information to guests on walking & jogging tours running from the hotels.
    • Provide cycle hire information to guests.
    • Work closely with golf courses to promote their facilities.
    • Provide local transport services information to our staff and guests.
    • Purchasing policy in place to ensure the hotels use eco friendly chemicals, local and sustainable produce with minimal transport and packaging.
    • Use organic produce in our breakfast items.

    New hotel development actions

    Apex Hotels have a dedicated architect in charge of Sustainable Hotel Design to take advantage of environmental opportunities in our developments:

    The design of our Hotels are eco-friendly; our new build hotel in Dundee has taken
    advantage of the latest energy saving materials and techniques. These being extensive thermographic imaging to ensure the building was air tight and to identify thermal spots. This property also incorporated the most up to date ventilation system available at the time. All new hotels benefit from the latest environmental technology advances when renovating.

    • The hotels are located in City centres rather than using Greenfield space. This also minimises wastage of energy and resources.
    • Keycard systems control lighting, heating and air coolers when room not in use.
    • Building management systems are in place to control temperatures throughout the building.
    • Existing lifts have been replaced with energy efficient lifts.
    • Energy saving lighting, dimmers and motion detectors are in place.