Front Office Manager

Reference: FOM/COL/01
Department: Reception
Location: Apex City of London Hotel
Description: Responsible for maximising the performance of the front office functions (Reception, Concierge and Nights), through utilisation of effective management techniques, ensuring the delivery of outstanding service in front office and that the hotel is placed ahead of its competitive set.
Qualifications
Skills: Extensive front office or reception manager experience in 4/5 Star environment is essential. The candidate will have drive and determination to really succeed and make a difference. Suitable candidates will have proven leadership and people management skills, and have good analytical and problem solving skills. Additionally excellent communication, attention to detail and outstanding personal presentation will be required.
Hours: Full Time, 5 days from 7
Position: Front Office Manager
Salary: £competitive
ClosingDate: 16-11-2012
Reporting to: General Manager
Contact: Tony Mullen
Title: Cluster HR Manager
Address: Apex City of London Hotel, No 1 Seething Lane, EC3N 4AX
Phone: 0207 977 9584
Email: london.recruitment@apexhotels.co.uk