Our Response to your Feedback

You speak, we listen.

  • We're working towards ISO 9001 certification in line with our commitment to delivering the very highest in service.
  • We've added baked beans and soft morning rolls to our breakfast menu
  • We've Increased tea and coffee on trays in-room
  • We've increased size and shape of soap to make it easier to handle
  • We've improved our tea and coffee stations for meet@apex delegates.
  • We've reinstated jelly beans for meet@apex delegates.

Here's what some of our previous guests had to say about Apex City Quay Hotel & Spa...


"The quality room facilities are only matched by the great hotel facilities. Choice and quality of food is excellent. The only place to stay when visiting Dundee or the surrounding area."

Steve Rhodes


"The staff at this hotel go above and beyond to ensure guests have a great stay - from checking in, drinks from the bar, food and checking out. I had a great time and hope to be returning sometime soon - thanks very much."

Carol Pert


"I cannot speak highly enough regarding the helpfulness of staff, and level of service we recieved. I will definately stay at this hotel again & have already reccommended it to friends and colleagues."

Laura Stevenson


"We were there on a special family break, all in all we enjoyed the facilities, and my daughters would say the cocktails were great.  The spa was excellent."

Hilda McBain


"We stayed at the Hotel in December with friends as part of my husbands 40th Birthday celebration and attended one of your Christmas party nights.  The food and entertainment were both excellent and the staff were very friendly.  We had booked a Superior room which was lovely and spacious with great views of the Quay.  We will definately be back in the near future.  Thank you for a wonderful weekend."

Alison Pringle


"This was the second time at Apex in Dundee, just gets better every time, very helpful and friendly staff. Superb room and facilities.  Will definately be back soon. Thank you!"

Sharon McKinlay


"Coming from a Sales background good courteous service is the key.  Having stayed here for two nights the Reception staff were extremely helpful .  The hotel had a good atmosphere and even though there was a charity ball on in the evening this did not affect the level of service at the bar or indeed the overall atmosphere of the hotel. The service with breakfast and also dinner was very good, the waiting staff never left you waiting for anything, tea/coffee, toast, etc arrived very promptly.  I would definately recommend this hotel and if this is typical of Apex Hotel standards I would not hesitate to use any of the other hotels."

Julie Hutt


"The treatments we had in the Spa were excellent and the staff were very nice and extremely professional."

Michelle Knowles


"Had a lovely time - everything was perfect.  Staff were very helpful and the late supper we had downstairs was delicious!  Thanks again!"

Moira Skinner


"Comfortable, stylish. General ambience smart but relaxed. Great swimming pool (loved the dim lighting and the wooden hot tub)."

Sheila Lam


"New Year was wonderful. This is the second time we have stayed for the Gala Ball and would definatley do so again. The service was excellent as was the food and facilities. You definately made it a special stay."

Lynne McLaughlan