Dundee wellness escape
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FAQs
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Do you provide robes, slippers and towels?
Yes. These are provided to guests who booked a Spa Day Package.
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What facilities does Yu Spa have and what do I need to bring?
We have a sauna, steam room and pool & relaxation room along with a duet room if you would like your treatment with a friend or partner side-by-side.
Towels are provided and guests must bring swimwear along with £1 to use our lockers. We do encourage guests to bring a refillable water bottle to help with our sustainability mission.
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How early should I arrive for my spa service?
We recommend that you check in 15 minutes prior to the start of your spa treatment. If you are coming for a Spa Day Package or have the use of facilities included, you can arrive 2 hours prior to the start of your experience to enjoy the sauna, steam, pool & shower facilities.
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Should I tell anyone about my medical history?
Your therapist will ask you to complete an online consultation form prior to your treatment. If you are pregnant, have a history of cancer or have had recent surgery please tell us about this at the time of booking & we will be able to recommend the best treatment for your needs.
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Can I cancel or reschedule my treatment?
Our cancellation policy is 48 hours prior to treatment. You can reschedule up to 24 hours before your treatment.
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I loved the products used in my treatment, can I buy them?
Yes, each spa has a bespoke range of luxury ESPA products for either yourself or to gift to a friend.
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Can I bring my child for a spa treatment?
We offer treatments for over 18s only. However, it may be possible to offer nail services to children aged 12 & over.
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What are the Spa's opening hours?
Yu Spa Dundee is open Monday to Friday from 6:30am to 10pm, and Saturday - Sunday from 6:30am to 9pm.
Guests attending a spa day package can arrive up to two hours before their treatment to use the sauna, steam room, pool, and shower facilities.
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Do you sell gift vouchers?
Yes. They are available to buy here
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Can I use the facilities before and after my treatment?
Add on a day pass to use the facilities before or after your treatment for Monday – Thursday £15 or Friday - Sunday £20
*not applicable to residents or spa package guests.
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Where is the Spa located?
Yu Spa Dundee is located at 1 West Victoria Dock Road, Dundee DD1 3JP, within the Apex City Quay Hotel & Spa.
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Is Yu Spa open to non-hotel guests, or only to Apex Hotel residents?
Yu Spa is open to non-hotel guests as well as those staying at the Apex City Quay Hotel. Treatments, spa days, and packages can all be booked independently by visitors.
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Is there parking available?
Yu Spa guests can access up to 4 hours of complimentary parking by registering their vehicle details at reception, after which standard parking charges apply.
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Does Yu Spa have a membership program?
We have multiple membership options at our Dundee location that offer flexible access to our fitness centre, swimming pool, hot tub, sauna, and steam room. For more information please visit the memberships page.
Yu Spa
Dundee
United Kingdom
DD1 3JP
