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FAQs
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What are the hotel check-in and check out times?
Check-in from 15:30 and check out by 11:00 local time.
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Can I check-out late?
You can request late check out at 12pm subject to availability and fees apply
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How do I make changes or cancel my reservations?
If you would like to amend or cancel your booking please check your cancellation terms which can be found on your email confirmation, amendments may be subject to a charge. Any amendments or enquiries can be made by emailing bath.reservations@apexhotels.co.uk or calling 0800 049 8000.
If you have booked through a third party such as Expedia or Booking.com please contact them directly to make cancellations or amendments.
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Swimming pool booking
Our luxury pool is designed for relaxation. To ensure all our guests have the best experience, we restrict numbers to our pool and guests are required to book a slot to swim. Slots are one hour each and can be booked at reception on arrival. You can book a slot for every day of your stay if you wish.
Please note - should the swimming pool have to close due to any unforeseen reason, no compensation is warranted. -
Is the hotel accessible?
We want everyone to enjoy their stay and we treat all guests equally. The entrance has ramp access and railings with automatic sensor doors and there are guest elevators throughout with access for all abilities; the ground floor also has an easily accessible WC. There are 9 fully accessible bedrooms within the hotel and level flooring throughout to access all areas (no steps required). The restaurant and bar furniture is also easily movable for access. Please call our Reservations Team on 0800 049 8000 to book.
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Is parking available at the hotel?
The hotel does not have parking facilities. The closest car park is Charlotte Street Car Park BA1 2NE.
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Are there pool & gym facilities?
Yes, the hotel has a heated pool and gym
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How to get to the hotel?
The fastest way to get from Bath Spa Station to Apex City of Bath Hotel is to line 12 bus which takes 6 min and costs £1
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What time is breakfast?
Breakfast is between 7 - 10.30am
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How to make a dinner reservation?
Please visit -
https://www.apexhotels.co.uk/destinations/bath/apex-city-of-bath-hotel/dining/
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Still got a question?
If you haven’t found the answer you need, email us at bath.reservations@apexhotels.co.uk and we’ll get back to you as soon as possible.