Eat & Drink
Meetings & Events
Is your hotel open?
Yes - Apex City of Bath Hotel is open now.
What are the hotel check-in and check-out times?
Check-in from 2.30pm and check-out by 11am local time.
How do I make changes or cancel my reservations?
If you would like to amend or cancel your booking please check your cancellation terms which can be found on your email confirmation, amendments may be subject to a charge. Any amendments or enquiries can be made by emailing firstname.lastname@example.org or calling 0800 049 8000. If your booking was made from 12 December 2019 onwards you can also amend your booking online, if your booking was made before 12 December 2019 please contact our reservations team using the contact details above.
If you have booked through a third party such as Expedia or Booking.com please contact them directly to make cancellations or amendments.
Is the hotel accessible?
We want everyone to enjoy their stay and we treat all guests equally. The entrance has ramp access and railings with automatic sensor doors and there are guest elevators throughout with access for all abilities; the ground floor also has an easily accessible WC. There are 9 fully accessible bedrooms within the hotel and level flooring throughout to access all areas (no steps required). The restaurant and bar furniture is also easily movable for access. Please call our Reservations Team on 0800 049 8000 to book.
Is parking available at the hotel?
The hotel does not have parking facilities. The closest car park is Charlotte Street Car Park BA1 2NE.
Still got a question?
If you haven’t found the answer you need, email us at email@example.com and we’ll get back to you as soon as possible.
06 Nov 2020
Fantastic accommodation and excellent location! Read More
Positive: From the minute we arrived the staff were really friendly and welcoming. Our room was lovely and very clean. The bathroom was gorgeous, we had a...Isabella
05 Nov 2020
Was a fantastic stay and Read More
Positive: Breakfast was excellent, various choices and location was great. Negative: N/A.Charlie
03 Nov 2020
Lovely helpful front of desk.... Read More
Positive: Lovely helpful front of desk.Caroline
02 Nov 2020
Really enjoyed our stay, staff were so... Read More
Really enjoyed our stay, staff were so helpful and friendly. Room was really big and comfy. Shame the spa wasn't open, but due to COVID - it was out of...Emma